1. Who is the contract between
The contract is between us and you, not any other person or organisation you book meeting rooms, meals or facilities for. You accept responsibility for paying all charges, including any extra charges arising under this contract. You may not transfer your rights under this contract to any other person or organisation.
2. Cancellations
If you need to cancel your booking please email Nicola on nicola@plumbingsolutionsplus.co.uk
- Cancellations with more than 2 weeks notice will be given a full refund.
- Cancellations with less than 1 weeks notice will be given 50% refund
- Cancellations with less than 3 days notice will not be refunded.
- You must make cancellations by email or post. No cancellation takes effect until we receive your written cancellation.
3. Changes or cancellations by us because of events beyond our control
We have the right to alter or cancel any booking that we cannot keep as booked for reasons beyond our control, if we could not have avoided the alteration or cancellation by taking reasonable steps. Reasons beyond our control include, but are not limited to, the failure of electricity, heating systems, water supplies, fire, or flooding. If this happens, we will make reasonable efforts to offer you an alternative. We cannot accept responsibility if we cannot provide rooms or other facilities for reasons beyond our control.
4. Access to premises
We can only make meeting rooms available for the time shown on the confirmation of booking. If you want an extension, you must agree the extension with us in advance and agree to pay our additional charges. We may also make additional charges, where you want access to The Boardroom premises outside of the premises’ normal hours of opening (9 am – 5.00 pm, Monday to Friday) during, prior to, or after your event. We reserve the right to refuse entry to our premises to any person without giving any reason. You and your guests/delegates must vacate the premises and remove all your and their belongings and equipment by the time you agreed with us in your booking. If you or they do not do so we may remove all such property without liability to you or the owner and recover all our costs from you for cleaning etc.
5. Animals and pets
Please make sure that the members of your party know that no animals or pets of any kind, except guide dogs are allowed on our premises.
6. Food and drink
We welcome you to bring your own food and drink. Alcoholic drinks are not permitted. You are responsible for leaving the Boardroom as you find it otherwise a cleaning charge will be made.
7. Behaviour on our premises
You must make sure that you, the members of your party and anyone visiting you at The Boardroom behave in such a way that they do not cause a nuisance or unreasonable disruption to us, our tenants or employees, or to our other visitors. We reserve the right to enter all rooms at all reasonable times.
8. Liabilities
We accept no responsibility for loss or damage to property (including personal property) brought on to The Boardroom premises. We shall not be liable for any consequential loss or any other loss, or any damage or injury (except personal injury or death caused by our negligence), which may arise out of or in connection with the use of The Boardroom premises by you or any member of your party, however the loss is caused or the damage or injury is sustained.
You accept full responsibility for all damage to our premises, furniture, equipment or other property caused by you or any member of your party and you must reimburse us for the cost of repair or replacement. You shall be liable for and shall indemnify us against any claims against us whatever their nature and including, but not limited to, claims in respect of death, injury, loss or damage (except claims for death or personal injury caused by our negligence) where such claims arise out of your event.
Personal property – We shall not in any circumstances be liable for damage to or loss of any property, articles or things whatsoever placed or left upon the premises by you or any member of your party, however such loss or damage may be caused.
9. Insurance
You should make sure that you are fully insured against all losses or liabilities that may arise out of your event (including but not limited to those referred to in the last clause). We can supply information about insurance if you ask. (We may refuse to accept any booking unless you prove that you have enough insurance to cover your liabilities).
10. Security/disruption of meetings etc.
It is your responsibility to inform us if you have any reason to believe that your event is going to raise any security or safety issue(s), or if you know of any reason why we might need to provide additional security for your event (for example because there is a risk of disruption) however remote the issue or reason may be. You will be in breach of the conditions of the booking if you fail to inform us of any such issue or reason. You must indemnify us against all damage or liability we suffer or incur as a result of any such issue or reason arising about which you have not told us in advance.
11. Receipt of information
Generally, we will communicate with event organisers by email for arrangements for your meeting and we will follow up after the event with details of special offers and news about the venue. Your email address will only be used for this purpose. If you would like to opt out of this communication, please do so by emailing nicola@plumbingsolutionsplus.co.uk